I wanted to buy some moisturising lotion for my sun burn and handed the cashier 2000 escudos (about £20). The small bottle of Nivea lotion was 580 escudos (about €5) which I think is very expensive. The manger, the caucasian Portuguese manager or shop owner stood at the cash with a very bad attitude. She takes the lotion from me and puts it in a bag whilst the cashier(a very young passive cv girl ) takes my payment. The girl gets out her enormous calculator enters the amounts, goes in the till and gives me 800 escudos change! I said thanks and begin to walk away whilst checking the change, and whilst the white Portuguese manager lady stands there trying to look busy ( yes I know all those retail tricks) I turn back around and tell the Portuguese manager lady that the change is wrong, (as if she did not know that, she was after all watching the girl faff around in the empty till) so she snatches the calculator from the girl, and says 1420? I say yes, but the till is empty....they don't have any change so they gave me what they had. Hmmmm, well that is one way of doing it.
The white Portuguese manager stood there hissing and shouting so aggressively and so hard at the young girl that I actually felt sorry for her even though I think they had hoped I would not notice that the wrong change had been given. I finally asked for my money back, handed back the lotion and promptly walked to the large supermarket toward the back of the square to buy a dove lotion for 480 escudos instead.
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